FAQ - WP Htaccess Editor

Where do I download the plugin and get started?

How many licenses can I have?

You can create as many licenses as you need. However, the number of sites you can have simultaneously active is determined by your purchase limits which you can see on the purchases screen.

How to reach support?

Use the contact widget found in the lower right corner of the dashboard and the plugin.

Or email us by replying, or at support@webfactoryltd.com

What is the WP htaccess Editor plugin?

The WP htaccess Editor plugin allows you to easily edit the .htaccess file of your WordPress site through a user-friendly interface. It provides various security and performance enhancements by managing your server configurations directly from the WordPress dashboard.

How can I purchase the WP htaccess Editor plugin?

You can purchase the plugin by visiting the pricing page and selecting the license plan that suits your needs. Follow the steps to complete the purchase process.

What payment methods are accepted?

We accept payments via credit card and PayPal.

How do I download the WP htaccess Editor plugin?

After purchasing the plugin, log in to your dashboard and click on the “Download Plugin” section to download the latest version of the plugin.

How do I install and activate the plugin?

Follow these steps to install and activate the WP htaccess Editor plugin:
1. Download the plugin from the dashboard.
2. Upload it to your WordPress site via WP Admin – Plugins – Add New – Upload Plugin.
3. Open WP Admin – WP .htaccess Editor.
4. Activate the plugin using the license key provided in the welcome email.
5. The plugin is now activated and ready to use.

I didn’t receive my license key. What should I do?

If you haven’t received your license key, please check your spam folder. If it’s not there, contact our support team through the support page.

Can I transfer my license to another site?

Yes, you can manage and transfer your licenses through the “Licenses” section in the dashboard.

How do I navigate the WP htaccess Editor dashboard?

The dashboard has a menu on the left side with the following sections:
– Dashboard: Overview of your account.
– Download Plugin: Download the latest version of the plugin.
– Purchases: Manage your purchases and subscriptions.
– Licenses: View and manage your licenses.
– Brands: Create and manage different versions of the plugin with custom branding.
– Websites: Manage the sites where the plugin is installed.
– Profile: Update your account information.
– Documentation: Access detailed guides and FAQs.
– Support: Get assistance from our support team.

How do I rebrand the plugin?

You can rebrand the plugin by going to the “Brands” section in the dashboard. Here, you can create new versions of the plugin with your own name, logo, colors, and description to impress your clients.

How do I contact support?

You can contact support by clicking on the “Support” section in the dashboard, which will open a chat window. Alternatively, you can use the contact widget available in the bottom right corner of the dashboard and the plugin interface.

The plugin is not working as expected. What should I do?

First, ensure that you have the latest version of the plugin installed. Check the documentation for common issues and solutions. If the problem persists, contact our support team through the support chat or email.

How can I reset my password?

If you need to reset your password, go to the reset password page and follow the instructions.

How do I update the plugin?

You can update the plugin by downloading the latest version from the “Download Plugin” section in your dashboard and following the installation steps.

How do I create a new license?

To create a new license, log in to the dashboard and navigate to the “Licenses” section. Click on “Add New License” and fill in the required details such as license type, maximum active sites, and validity period. Finally, click on “Create & Activate License.”

How can I manage my licenses?

In the “Licenses” section of the dashboard, you can view and edit all your licenses. Click on the pencil icon to edit a license or the “Manage Sites” button to add or remove sites associated with a license.

How do I delete a license?

To delete a license, go to the “Licenses” section in the dashboard. Find the license you want to delete and click on the trash icon under the “Actions” column. Confirm the deletion in the dialog that appears.

What is the purpose of redirecting www to non-www?

Redirecting from www to non-www (or vice versa) ensures consistency in how users access your website, prevents duplicate content issues, and improves SEO. It helps provide a cleaner and more professional URL structure.

How can I change PHP settings using the plugin?

To change PHP settings such as memory_limit, upload_max_filesize, and max_execution_time, go to the PHP Settings section in the plugin interface and adjust the parameters as needed. This allows you to customize the behavior of your WordPress website without altering the global PHP configuration.

How do I force HTTPS/SSL for my website?

To ensure all data on your website is securely encrypted, you can force all requests to use SSL/HTTPS by toggling the relevant setting in the plugin. This automatically redirects HTTP requests to HTTPS.

How do I customize error pages?

You can customize error pages for various HTTP status codes (e.g., 404, 500) in the Error Pages section of the plugin. Enter the path to your custom error pages to provide informative and branded responses when errors occur.

What is the 8G Firewall and how do I use it?

The 8G Firewall helps secure your WordPress website by preventing various types of attacks such as blocking bad bots, directory traversal, cross-site scripting (XSS), cache poisoning, and more. You can enable these protections in the Firewall section of the plugin.