Voicemail is an essential feature for many mobile users, ensuring you never miss an important message when you can’t pick up a call. However, forgetting your voicemail password can be frustrating and prevent you from accessing crucial messages. If you’ve found yourself locked out of your voicemail, don’t worry—resetting it is easier than you might think.
Why Resetting Your Voicemail Password Matters
Your voicemail password is designed to protect your messages from unauthorized access. Whether you forgot your password or suspect someone else might know it, resetting it helps maintain the privacy of your communications. Luckily, most mobile carriers provide a straightforward way to reset your voicemail password.

Ways to Reset Your Voicemail Password
Depending on your mobile service provider, there are different ways to reset your voicemail password. Below, we go over the most common methods for doing so:
1. Resetting Via Your Mobile Carrier’s Website or App
- Many carriers offer the option to reset your voicemail password through their official website or mobile app.
- Log in to your account, navigate to the voicemail settings, and look for the option to reset your password.
- Follow the on-screen instructions, and you’ll typically receive a new, temporary password via text message or email.
2. Calling Your Carrier’s Customer Support
- If you can’t access your account online, calling your mobile carrier’s support line is another effective option.
- Most carriers have an automated system that allows you to reset your password without speaking to a representative.
- If needed, a customer service agent can help you reset your voicemail password manually.
3. Using Default Reset Codes
- Some carriers provide a default method for resetting the voicemail password.
- Try dialing your carrier’s voicemail access number and following the prompts to reset your password.
- In some cases, dialing a specific reset code like *611 (for Verizon) or *86 (for AT&T) can initiate a password reset process.
Steps to Reset Voicemail Password for Major Carriers
Below is a step-by-step guide on how to reset your voicemail password for some of the most popular mobile carriers:
AT&T
- Dial *611 or call AT&T customer service.
- Request a voicemail password reset.
- You will receive a temporary password via text.
- Follow the instructions to set a new password.
Verizon
- Dial *611 from your Verizon phone.
- Select the option to manage your voicemail settings.
- Reset your password following the automated prompts.
- Set a new password once prompted.

T-Mobile
- Open the T-Mobile app or log in to your account online.
- Navigate to “Voicemail settings” and select “Reset password.”
- A temporary password will be sent to your phone.
- Use this password to access your voicemail and change it to something memorable.
Sprint (Now Part of T-Mobile)
- Log in to your Sprint/T-Mobile account online.
- Go to the voicemail settings and select “Reset password.”
- You will receive a new password via SMS.
- Follow instructions to finalize your new password.
Tips for Creating a Strong Yet Memorable Voicemail Password
When creating a new voicemail password, keep these important tips in mind:
- Choose a combination that is easy for you to remember but difficult for others to guess.
- Avoid using simple sequences such as 1234 or 0000, as these can be easily hacked.
- Consider using a mix of numbers that are meaningful to you but not publicly accessible (such as your birth year).
What to Do If You Still Can’t Access Your Voicemail
If you’ve tried resetting your voicemail password but still can’t access your messages, consider these troubleshooting steps:
- Ensure your phone has proper network connectivity.
- Restart your device and try accessing voicemail again.
- Check for any updates or carrier settings that might need to be installed.
- Contact your carrier’s customer service, as they may need to manually reset your voicemail service.
Conclusion
Forgetting your voicemail password can be inconvenient, but with the right steps, you can quickly regain access. Whether resetting through your carrier’s website, calling support, or using a reset code, there are multiple ways to unlock your voicemail. Always create a secure yet memorable password and consider storing it in a password manager to avoid future issues.